Do you deliver orders to my country?

We deliver orders to every country in the world where there is postal service.

What are the delivery methods?

Delivery is possible throughout Ukraine and the world. We deliver all over Ukraine via Nova Poshta. You can also pick up your order in person from our showroom in Kyiv at 3 Dovzhenka St. Choose a convenient way to place your order and enjoy your purchase from POHVALIN!

What is the delivery time?

You will receive your order in 1-2 business days (for Ukraine). Please check the delivery time of international orders with the operator by e-mail, online chat or by phone. Standard delivery is available, which depends on the recipient`s country and express delivery, delivery time: 3-6 days.

Pickup in Kyiv from the workshop

Free of charge. Address: 3 Oleksandr Dovzhenko St., metro station Shuliavska, office 310

Delivery by “Nova Poshta” in Ukraine

1) in accordance with the carrier`s tariffs (in Kyiv - 40 UAH, to other cities of Ukraine - 60 UAH, delivery to villages +20 UAH) - for orders up to 1500 UAH to the “Nova Poshta” branch. 2) free of charge - orders above UAH 1500 in case of prepayment. 3) delivery time 1-2 days. 4) payment upon receipt (Nova Poshta will take a commission: 20 UAH + 2% of the order amount to the cost of delivery). 5) payment without commission (prepayment) - payment through the terminal or current account

Are all products available in your showroom?

Please note that not all products are available in the showroom. If you are coming for a specific product, please contact us in advance and let us know what you are interested in. This will help us prepare the goods for your visit. Visiting the showroom is possible by prior arrangement with our manager.

How do I place an order online?

Choose the product you need in our catalog and click the Buy in 1 click button. You just need to leave your contact information, and our manager will contact you to clarify the details. You can also place an order through the full form on the website by filling in all the necessary fields.

How can I order by phone?

You can call us, and our managers will help you place an order, answer all your questions, and clarify the details.

Orders in messengers and social networks

If it`s convenient for you, you can leave your order via Viber, Telegram, or WhatsApp. You can also write to us on Instagram - we are always in touch to help you and place your order.

What is the guarantee and warranty service?

All of our leather products are covered by a warranty: you can apply for replacement of fittings or other repair services at any time. We suggest that knives and axes made by our craftsmen are periodically sharpened by a professional to ensure that they always remain as sharp and reliable as the day of purchase.

Is it possible to return or exchange an order?

We want you to be completely satisfied with your purchase from POHVALIN. Therefore, exchanges and returns are possible within 14 days of purchase. However, please note that products with personalization or made to measure are not eligible for exchange or return, as they are created specifically for you.

How to care for leather accessories?

Our bags, wallets and other leather goods combine traditional craftsmanship techniques with modern style to meet the demands of an active lifestyle and maintain their appearance for many years. Over time, leather acquires a unique look that emphasizes its naturalness. Take care of your leather by keeping it moisturized with special products to keep it soft and attractive.

How do I care for wooden end boards, stands and home accessories?

Our end boards, drink holders and other wooden accessories are made of high-quality walnut and other natural species, which ensures durability and a noble look. Wood gives each product a unique texture and natural warmth that creates a special mood in your home. To keep your wooden accessories looking perfect, we recommend using a special cream for protection and restoration, which you can also find on our website.

How to care for forged axes and knives?

Our metal products are a combination of aesthetics and reliability. Axes made of U8A steel and knives made of 65g, 50x14mf, x12mf high carbon steels are designed for endurance and durability. They are suitable for everyday use, and will help you in the home, outdoors, or on a hike. Please note: knives with a wooden handle should not be washed in the dishwasher as it can damage the wood and worsen its appearance. After each use, the knife must be rinsed, wiped dry and placed in the leather sheath only when dry. It is also important to periodically contact us for professional sharpening to maintain the sharpness and functionality of the products.